Terms of Service
The Sea Garden House

Last updated: September 9, 2026

1. Acceptance of the Terms By accessing, browsing, or submitting requests through our website and digital channels, the user fully accepts these Terms of Service. If you do not agree with any of the points stated herein, you should refrain from using the platform.

2. Availability and Reservation Requests

  • Nature of the consultations: Web forms and interaction buttons are informational tools for checking room availability and receiving quotes. Submitting a request does not guarantee or constitute a confirmed reservation.

  • Confirmation: A reservation will only be considered valid and guaranteed once the hostel issues a formal confirmation by email or WhatsApp, after fulfilling the agreed requirements or advances.

  • Maximum capacity: The hostel's operating capacity or that of its grouped spaces is subject to strict occupancy limits (up to a maximum of 45 people depending on the type of reservation or event). No more guests than declared and approved in the confirmation will be allowed entry.

3. Rates and Payments

  • Currency and Taxes: All rates are expressed in the official currency and are subject to the conditions informed at the time of quoting.

  • Payment Methods: The hostel will notify you of the authorized payment options (bank transfer, cash or digital gateways) to finalize advance payments or final balances.

4. Cancellation and Modification Policies

  • Modifications: Date change requests are subject to hostel availability and possible rate adjustments depending on the season.

  • Cancellations: The refund or cancellation penalty conditions will be explicitly detailed in the proposal or confirmation sent to each guest.

5. Rules of Coexistence and Use of Facilities

  • Property Care: Guests agree to use the hostel's common areas, rooms, and property responsibly. Any damage caused by negligence or misuse will be billed directly to the guest.

  • Internal Regulations: It is mandatory to respect the rules of tranquility, quiet hours and biosecurity informed at the time of check-in.

6. Limitation of Liability

  • Technical Failures: The hostel is not responsible for temporary website interruptions or failures in third-party platforms used for submitting forms.

  • Lost Items: The hostel does not assume responsibility for the loss of valuables that have not been formally handed over for safekeeping at reception.

7. Jurisdiction and Applicable Law These terms are governed by the laws of the country of operation. Any dispute or claim arising from the use of the platform or the provision of hosting services will be submitted to the competent courts of the local jurisdiction.

8. Contact For questions, clarifications, or requests related to these Terms of Service, you can contact us through the official channels indicated on the website.